General Information on Bordeaux Airport
Here we provide details in the sections below on the amenities and services that are available to passengers that are departing or arriving at Bordeaux Airport.
All services and facilities that any passenger might need are catered for at Bordeaux Airport. We also provide details on flights to Bordeaux and Bordeaux Airport car hire.
Banking Services at Bordeaux Airport
There is only one bank situated within Bordeaux Airport which is Banque Populaire.
Banque Populaire is located in Arrivals hall B and is open Monday to Friday from 09.00 – 12.15 and 14.00 – 17.30.
Telephone: +33 825 800 193 / Fax: +33 557 920 169
Website: www.sudouest.banquepopulaire.fr
Outside these times passengers can use the ATM cash machine outside the bank to make cash withdrawals, check balances or make deposits.
Currency Exchange at Bordeaux Airport
For Bureau de change services passengers can use Travelex which is located in the departures hall and open daily from 06.00 to 21.00.
Visit their website below for further information regarding the services they can offer.
Telephone: +3 355 634 0340 / Fax: +3 355 613 13 92
Website: www.travelex.com/fr
A post office is also available in Arrivals Hall A which is Monday to Friday and Sunday from 06:00 – 21:00and Saturday 06:00-20:00.
Bordeaux Airport VIP Lounge
Bordeaux Airport offers the Patio VIP lounge which is run by Air France. It is located in Terminal Hall A just after the security check-in area on the departures level. It is open 7 days a week from 05.30 to 22.30
It is essential that cardholders do not proceed directly to the Lounge but first identify themselves to Hall A Check-in staff, who will call extension 3336 or 11 to notify Lounge staff.
Facilities available include: Air Conditioning / Refreshments / Disabled Access/ Internet & Wi-Fi / free Newspapers / Magazines / Telephone / Television.
The VIP lounge at Bordeaux Airport is available to flying passengers only and a maximum stay of 3 hours is permitted. The lounge is non smoking and children under 2 years are admitted free of charge.
A business area with seminar and reception rooms is also available at Bordeaux Airport. These are situated on level 2 of Terminal Hall A.
Telephone: +33 556 347 675
Information at Bordeaux Airport
As Bordeaux Airport has been well designed it is very easy to navigate and find your way around. Terminal Halls A and B are located right across from the short-term car park and the car rental centre. The 2 Terminal Halls are connected by a covered walkway.
Information desks are situated in both Terminal Hall A and Terminal Hall B and also within the departures area of Terminal Hall B.
Lost Luggage at Bordeaux Airport
If you have been unfortunate enough to have lost your luggage or any other item at Bordeaux Airport then you should inform the lost and found department that is located on the departures level of Terminal Hall B.
For items that have been left onboard the aircraft, passengers should contact the airline they are travelling with.
For lost luggage at Bordeaux Airport contact: +33 556 345 011
Bordeaux Airport Disabled Facilities
Bordeaux Airport has excellent facilities for passengers requiring special assistance although it is of course still advisable to inform the airline you are travelling with should you require any specific assistance.
All facilities at Bordeaux Airport are accessible to passengers with reduced mobility including toilets, lifts, waiting areas, telephones, and cash points to name but a few.
All car parks have designated parking spaces for disabled passengers who can use the interphone situated at the entrance to the car parks on arrival.
The PA (Parc Arret minute) car park is located closest to the terminal buildings at approximately 50 metres, P1 is situated 100 metres from the terminals and P2 approximately 200 metres away.
See the detailed map below that shows exactly where the disabled parking zones are located with regards to Terminal Halls A and B at Bordeaux Airport.
